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01384 895 436

When making an enquiry or booking with Prospect Coaches (West) Ltd for a Tour, consent is required for the collation, storage and use of personal details as detailed below.

 

At the time of creating an account with Prospect Coaches (West) Ltd you are consenting to accept our terms & Conditions in relation to Data Protection compliant with The Data Protection Act 2018 & GDPR compliance.

 

When you create an account with Prospect Coaches (West) Ltd in writing, verbally or online you have the option to not to provide consent. By withdrawing consent Prospect Coaches will not be able to fulfil your booking.

 

Prospect Coaches (West) Ltd require your consent to use and store your data to fulfil our obligations in providing your tour and tour information.

 

Prospect Coaches may also need to give out your data to third party companies to fulfil your tour i.e. Passport information to Ferry Companies. Dietary requirements for any meal provisions. You reserve the right at any time to withdraw this consent by contacting our team in writing:

 

Prospect Tours

Prospect Coaches (west) Limited

81 High Street

Lye

Stourbridge

West Midlands

DY9 8NG

 

By withdrawing consent, we will take this as you cancelling your tour and it will be treated in line with our terms and conditions.

 

DATA PROTECTION ACT

We retain your full contract details and other information in secure files and electronic storage facilities (wholly within the EU). We may use this information to contact you by mail, telephone, text message or other electronic means. We must pass your information on to the relevant suppliers of your travel arrangements and we take full responsibility for ensuring that proper measures are in place to protect your information. In making a booking or creating an account with us, you consent to this information being passed on to the relevant persons or suppliers. We will also supply your information to your coach crew who will keep this secure in line with the above. Your data controller is – The Managing Director. For further information on data protection please read the Data Protection Act 2018 or visit the ICO website- https://ico.org.uk/

You can also contact our Operations Coordinator on 01384 895436 who is jointly responsible for GDPR Compliance